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ABOUT BARONS BEDFORD.

Find out more about what we do and our team.

Latest News & Events

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WHAT A DIFFERENCE A DAY MAKES.

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BMW Upgrade Scheme.

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BMW i8 Roadster

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Impress with the new BMW Shadow Edition

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Panel Beater

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MINI Sales Executive

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What type of BMW Engine is right for you?

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BMW xDRIVE.

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Meet the Barons Bedford BMW team.

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Nick Crabtree

Head of Business

Daniel Stevens

General Sales Manager
  • Department BMW

Scott Brookes

BMW Retail Sales Manager
  • Department BMW

Bill Pridding

Service Manager
  • Department BMW

Adam Correa

Local Business Development Manager
  • Department BMW

David McAneny

Local Business Development Manager
  • Department BMW

Steve Hughes

BMW Business Manager
  • Department BMW

Karl Haxton

BMW Sales Executive & Motability Specialist
  • Department BMW

Andy Brown

BMW Sales Executive.
  • Department BMW

David Mabbutt

BMW Sales Executive
  • Department BMW

CUSTOMER REVIEWS.

Our centre star rating is based on customer satisfaction scores from real customers. It is based on information collated by BMW UK over the past 90 days of new car sales and aftersales service transactions, where the customers have subsequently elected to complete a satisfaction survey online or by phone. You will also see below customer comments, which are unedited.

I get satisfaction whatever I ask for.

Service

As above - pleasant reception staff, efficient service

Service

As above

Service

Not great , when it was Elms it was a far better experience.

Service

service wasn't interested at all about the fault when i was booking it, they said it will be checked on booked day not early

Service

Efficient and professional in all respects.

Service

Prompt when I came to collect the car and went through everything that had happened.

Service

See previous

Service

I was lied to on several occasions.

Service

The rattle noise has not been resolved and have the car booked in again and this time want to take the mechanic for. A test drive to show issues

Service

There was absolutely no stress involved and all staff, from receptionists through to the workshop team were very friendly and helpful.

Service

Very happy with the findings of the service department on my last visit.

Service

generally just a good customer experience

Service

Easy to book in vehicle,a set price,lovely and clean reception area,very friendly staff.

Service

A great experience and my husband was thoroughly looked after while the car was in service

Service

My car was dealt with on time, in the time span given. I was advised of the result and given the paperwork detailing the work done.The cleaning was ok but the inside of the drivers door wasn’t wiped.

Service

The stress is taken out of getting the car to and from the service etc.

Service

I have taken my car in on several occasions and all been fine

Service

Quality

Service

The only thing I was disappointed with was that it wasn’t cleaned very well especially inside

Service

Very good service

Service

Very helpful

Service

For the same reason as above - the service offered makes the procedure very easy.

Service

Good fast service

Service

A professional service, however, having to part with £530 for a pair of tyres and with no flexibility on price, I can't offer a higher mark.

Service

They are very good at what they do.

Service

Valeting fell short!

Service

Great team to deal with!

Service

In the past when I have had my car recovered I get a phone call to say when it will be fixed/collected. On this occasion when I called and finally got through after 3 attempts I was told my car wasn't there and better call my insurance company.

Service

Easy to book and arrange with options provided. Love the video of car safety provided from the technician. Car valeted on return.

Service

Second time I have dealt with Barons. Staff are very friendly and professional.

Service

Team were very friendly and prompt, kept me up to date with the progress of the service on the car and gave it back all clean and tidy.

Service

The lady in service was brilliant, pleasant and very helpful

Service

Servicing has been on time, the inspection videos are very useful and I feel confident that the work is being performed as claimed.

Service

Did a great job for us, and good communication

Service

Always attentive . Made welcome

Service

Polite, efficient and kept me informed

Service

Excellent 'value added' service at fair cost

Service

Fixed ongoing problem without fuss. A little disappointed that it was misdiagnosed on two previous occasions. Once the service manager got involved everything was resolved quickly.

Service

From start to finish I was very impressed indeed with my service experience.

Service

Very pleasant and helpful

Service

Excellent service in every way and all staff were so friendly and helpful.

Service

Punctual, dropped me and picked me up

Service

completed everything they promised to schedule

Service

For 8years I have been connected to your Bedford dealership, and I have never received anything but excellent friendly service.

Service

as above

Service

Very helpful staff

Service

Managed to fit me in without a booking for a small job.

Service

It was completed well before the estimated time given and i received a phone call to say it was ready for collection .

Service

Always very polite and go the extra mile. Was booked for a waiting time slot but had to go as my child was ill at school. Barons delivered my vehicle back home.

Service

Resolved my issue and kept me informed. Good customer service.

Service

Again great service. Quick and efficient service

Service

1. Bill the Service Manager sorted my issue in a very professional and efficient way 10/102. Technical knowledge of DashCam products not great from Service Team...

Service

Car was hoovered but not cleaned; it is a 740 Li not a budget 1 series

Service

see above-for the reasons above

Service

Letter advising of end of warranty check, easy to book service, loan car, service completed within the day.

Service

Did everything I asked for

Service

It was a difficult job.

Service

Very satisfied with the quality of the work carried out but when I came to collect the car I was kept waiting for nearly 30 minutes because it was boxed in by another car .

Service

I was most impressed throughout every stage of the purchase experience, from initial enquiry to handover. The visit to collect my new vehicle will remain in my memory forever.

Sales

They were very patient and helped me find exactly the car I was looking for. I’m very fussy and won’t settle for something I don’t want. They came up with a deal that was perfect.

Sales

As before the whole experience was a pleasure this was totally down to the staff at Barons BMW

Sales

Staff could not be more helpful and the whole process from the test drive to collecting the care was seamless

Sales

Friendly service, sales person knows us and gives good service

Sales

very long lead time for an individual order (over 6 months) the dealer kept me informed throughout and everything went exactly as planned

Sales

The guys at Barons BMW in Bedford have always provided an excellent service.

Sales

Custom service overall was excellent

Sales

there is always room for a little improvement but no compliants

Sales

Very professional throughout the whole experience.

Sales

Friendly and very knowledgeable staff with plenty of lovely coffee on hand

Sales

I can't credit the team enough. I felt like the only and most important customer they were dealing with.

Sales

Regular updates

Sales

Barons were excellent